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Citi Group Team Manager Trustee Change Hybrid 
Poland, Masovian Voivodeship, Warsaw 
623822839

25.03.2025

What you will do:

  • Managing medium size team, motivating, coaching and developing employees;
  • Coordination of work allocation in the team ensuring timely delivery of business support and projects in the team;
  • Driving and delivering of business analysis, STP improvements initiatives across the regions;
  • Driving standardization and building long short and long term plans for improvements;
  • Coordination of all preparations & analysis of proposed system changes, gathering consensus between business requirements and technology deliverables to assure smooth projects implementation;
  • Leadership in support of the business with unusual/non-standard situations demanding broad operational knowledge and experience;
  • Leadership in analysis, identification and reporting of gaps and risks within the processes;
  • Active cooperation with the internal partners and external clients with regards to the business support and project.

What we'll need from you:

  • Experience in managing business analysts, developers, system maintenance team or experience in delegating and coordinating daily tasks in the same background team is a must;
  • Min. 4 years of the experience in business analysis role (business support function, process modelling & automation) is a must;
  • Advanced level of English language;
  • Experience with business process mapping, writing the business requirements, UAT/PVT tests and technology projects;
  • Previous experience in MIG, CRIMS, RPA, ETL, Appian, Xceptor will be a strong advantage;
  • Expert in VBA EXCEL, VBA MS ACCESS, SQL, C#,VB.Net, Alternatively expert in currently utilized ETL and in SQL will be advantage;
  • Strong leadership in constructive debate with regards to processes improvements.

What we can offer:

  • Competitive salary; annual salary review; discretionary annual performance bonus
  • A challenging work environment where you can collaborate with global teams & clients to contribute to critical banking applications
  • A great environment for learning new technology and tools
  • Competitive social benefits (medical care, multisport, life insurance, attractive pension plan, holiday allowance, flexible working schedule, EAP - employee assistance program and other)
  • Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
  • Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
  • Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
Operations - CoreOperations Project Management


Time Type:

Full time

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