Amazon Business Operation Manager CN Global Selling 

Thailand, Bangkok, Bangkok 

944149851

In this role, she/he will be required to formulate and implement operation process to support new product/program launch, review existing process to identify opportunities for improvement and streamline, support GTM plan implementation, support data hygiene and enrichment, scaling automation, increasing productivity, launching new tools, and helping drive more intelligence and creative solutions to support the front-end Seller-facing teams.
Key job responsibilities
• Own the business operations roadmap, prioritizing based on the organization’s needs
• Serve as the main point of contact for all China Paid Service operations, and work cross-functionally with internal Amazon stakeholders to coordinate the success of Amazon Paid Service products and initiatives
• Define business requirements for new and existing processes, take an active role in implementation to increase ease and efficiency
• Develop, implement and automate new and existing processes in a standardized and scalable format, while leverage global resources to drive improvement based on local needs whenever possible
• Innovate to improve Seller experience via continuously engagement with internal partners to drive business process improvement through deeply data analysis and seller engagement practice
• Analyze and solve operational barriers with a focus on understanding root causes and driving forward opportunities to enhance productivity and efficiency
• Track and report process integration performance using appropriate metrics, achieve productivity and goal.
• Act as an SME to solve local and worldwide Amazon Paid Service org questions and issues, provide training such as the implementation of new processes and procedures as necessaryShanghai, 31, CHN

- 10+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership