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Bank Of America Sr Business Control Specialist -Quality Analyst Anti Money Laundering United States, North Carolina, Charlotte 943469771
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
Line of Business Job Description:
This candidate will support the Quality Assurance team in mitigating risk across the Global Banking & Markets Anti-Money Laundering (GB& GM AML) organization and program. The position is within Quality Assurance organization.
Provide support for monthly control execution within a LOB and directly supports execution and management of the ILQA Program through various initiatives to drive process improvements and control performance sustainability.
This role requires a strong operational risk and compliance background, Risk Framework (QA Standard) knowledge, understanding of AML requirements and testing across multiple Jurisdiction. Acts as an ambassador of the risk culture and will
support testing inspections, control oversight and execution. The job is a Quality Control position focusing on KYC Refresh (Remediation) Cases.
RESPONSIBILITIES:
- Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
- Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
- Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
- Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
- Performs QA activities including executing on controls, managing cases, and reporting results
- Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
- Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
- Conduct or coordinate quality Inspection reviews to ensure associate performance and control effectiveness
Required Skills:
- 2 or more years in one or more of the following areas: Quality Control/Assurance Testing, Process Risk Control (PRC), Risk Control Self-Assessment (RCSA), Internal audit, Risk management, Process improvement, Compliance, Front line control role, or similar business control experience
Desired Skills:
- ACAMS Certification
- KYC/CIP/CDD knowledge or experience
- Working knowledge of Risk, Quality Control/Assurance Framework
- Knowledge or experience with Anti-money Laundering concepts/regulations
- Previous work experience in one or more of the following areas: risk, compliance, audit, operations and/or controls
- Foundational knowledge of general bank policies, specific to data and privacy
Skills:
- Controls Management
- Issue Management
- Monitoring, Surveillance, and Testing
- Quality Assurance
- Risk Management
- Analytical Thinking
- Attention to Detail
- Critical Thinking
- Problem Solving
- Written Communications
- Decision Making
- Innovative Thinking
- Prioritization
- Recording/Organizing Information
- Research
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