Monday Product Solutions Architect 

Israel, Tel Aviv District, Tel Aviv-Yafo 

939711865

• Work with partners and internal stakeholders to scope, architect, design, and implement solutions using the monday.com Work management.
• Support new deals from pre-sales stage, to POC, to post sale delivery.
• Responsible for working with enterprise customers to solve complex issues through defining their unique setup with monday.com.
• Plan and design customer’s onboarding solutions, API integrations, reporting program, custom scripting, user management, write user guides & best practices, deliver presentations, conduct ROI discussions and more.
• Design more complex solutions that utilize our developer tools, such as the monday APIs and apps framework
• Supplement complex workflows using no-code tools like Zapier, Integromat, Mulesoft, etc
• Push the limits of the monday.com Work OS by building complex workflows.
• Work closely with our Product Managers, R&D and CISO to ensure that our partners’ & customers' goals are achieved.
• Play an active role in initiating, researching, and extending monday.com product capabilities for our partners & customers to exceed business goals.
• Work closely with the multiple stakeholders within Partners, Sales, CS & Professional Services to advise and design creative solutions to fulfill customer requirements.
• Identify and lead internal strategic initiatives to grow the professional services practice.
• Serve as a trusted advisor for our partners world-wide.
• Develop proficient knowledge of the monday Apps framework and its capabilities in order to detect what can or cannot be achieved with it while designing a solution. Mastering monday.com marketplace and our apps framework is crucial in the journey to shape and build new solutions.
• Constantly learn about monday.com products and modern technologies to offer the best in case solution for our customers.

• 6+ years of experience in B2B SaaS as product manager / pre-sales consultant / technical customer success / professional services manager / technological consulting, specifically within implementation of complex SAAS products.
• Specializes in digesting complex business requirements and designing comprehensive solutions that are flexible and adaptable to the client's needs.
• Strong knowledge of APIs (RESTfu, GraphQL)
• Ability to clearly articulate technical topics to a non-technical audience
• Positive attitude, can-do approach, empathy, and high energy
• Ability to take initiatives and adapt within high pace product releases.
• Strong customer-facing and presentation skills with the ability to establish credibility with executives and shifting their focus.

Preferred Qualifications:

• Experience with integration platforms (Unito, Workato, Zapier, Integromat) and web services.
• BA or BS degree. MBA- an advantage.