JPMorgan Market Director Banking - Willamette Valley Tigard 

United States, Oregon, Tigard 

939496339

Job responsibilities

• Manages and coaches branch managers to engage customers and address any escalations
• Develops best practice techniques for coaching, reviewing business, cooperation and ensuring compliance
• Recruits, retains, and develops excellent talent and instills an environment where employees feel valued, supported, and able to achieve career growth
• Develops strategies to achieve key financial metrics including deposit and investment balance growth, customer acquisition and retention, and expense management
• Leads integration with partners from Chase Wealth Management, Business Banking and Home Lending (One Chase) to ensure the growth of other lines of business, including investments and loans
• Manages the market to ensure an excellent customer experience and deploy resources to optimize market performance
• Ensures all branch managers are effectively mitigating risk and remaining in compliance to guarantee a safe banking experience for clients through deep dives and business review

Required qualifications, capabilities, and skills

• 5+ years of Branch management or other related leadership experience
• High school degree, GED, or foreign equivalent
• Proven track record of coaching and developing high performing sales teams coupled with the ability to effectively translate knowledge of financial markets and economic trends
• Ability to identify needs of market segment in order to tailor proactive customer education
• Demonstrated ability building relationships and proactively collaborating with other lines of business remotely
• Ability to proactively take initiative to identify solutions including entrepreneurial business spirit and execute with a sense of urgency
• Experience with consumer and commercial credit knowledge and understanding of financial planning including customer life cycle

Preferred qualifications, capabilities, and skills

• College degree or military equivalent
• Familiarity of local/regional market trends and demographics
• Ability to set the tone of commitment to diversity and inclusion
• Deliver presentations in a clear, concise, and engaging manner
• Strong commitment to upholding a sound risk and controls environment

Travel requirement

• Ability to travel as required for in-person training and meetings which may include traveling out of state