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Citi Group SVP Change Management Analysis Reporting Manager Hybrid 
United States, Florida, Jacksonville 
938836137

28.06.2024

The COO’s Enterprise Change Management Office (ECMO) team is seeking to hire a Change Management (CM) Analysis and Reporting Manager to fill a strategic deployment role critical to mobilizing a newly established centralized capability focused on change management. The CM Analysis and Reporting Manager will be expected to take ownership of a large scale project with focus on the automation of a new change management reporting inventory. This project will entail developing means of bringing together disparate datasets from several different areas to allow for the Change Management Governance group to better manage risk. This candidate is also required to define and implement appropriate data controls relating to data feeds, consolidation and reporting. The candidate will work very closely with the technology teams that are building out the Global O&T Risk and Control Dashboard as well as playing a role in acquiring the required data for this project in our big data platform.Responsibilities:

  • Experience creating large scale projects with disparate data sources, sustaining the process, and presenting them to senior management/auditors
  • Supervise a team of 1-3 analysts focusing on the build out of a new Change Management inventory to assist in Citi’s ability to govern the process
  • Create presentations that will clearly state objectives, approaches and benefits of case studies with the ability to articulate results to stakeholders and senior management
  • Lead automation of risk reporting in the Enterprise Analytics Platform utilizing Hive, Python and R
  • Implement repeatable controls and best practices for ensuring the reporting developed is accurate/evidenced
  • Manage relationships with data providers to understand underlying data and gain awareness of changes to come
  • Familiarity with the Software Development Lifecycle (SDLC) to ensure project is compliant while meeting targeted delivery dates
  • Ability to work well in a team environment given competing priorities and to think outside of the box to come up with innovative solutions

Qualifications:

  • 10+ years of experience in business analysis, project management, process improvement, technology and/or leadership of complex units.
  • Ability to drive new initiatives and proof of concepts with stakeholders, with the ability to assess requirements and establish timelines for each analysis project.
  • Strong risk management background in working with data for financial services companies, is preferred.
  • Must have strong interpersonal skills to interface with all levels of management, as well as good analytical and communication skills.
  • Must possess strong knowledge and real life experience in working with SQL (Hive) and Object Oriented Programming tools (Python, R)
  • Strong understanding of Tableau experience developing reporting interface solutions
  • Ability to drive new initiatives and proof of concepts with stakeholders, with the ability to assess requirements and establish timelines for each analysis project.

Education:

  • Bachelor’s/University degree
Project and Program ManagementProgram Management

Full timeTampa Florida United States$130,880.00 - $196,320.00


Anticipated Posting Close Date:

May 16, 2024

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