As a technical expert in the CoE, you will analyze SAP solutions for our North American customers and present the results of your findings and recommendations to IT managers, project leads, and executives.
Tasks and expectations are as follows:
- Act as a senior advisor to the customer’s CIO / IT department with strong technology- / operations focus, covering the entire IT department of a customer end-to-end.
- Understand the as-is situation and goals of a customer holistically. Translate it into an adequate technology roadmap design (processes, applications, systems) as well as the appropriate operating concept based on SAP’s offerings.
- Drive knowledge management and innovation activities with customers. Document successful approaches, tools, etc. and makes them available to colleagues at SAP.
- Collaborate and co-innovate with the respective SAP development teams.
- To meet the challenging requirements, you should be a quick learner with strong analytical skills. You should also be creative, open-minded, and possess the ability to communicate and convince others based on technical facts and details.
Required Experience:
This position is targeted toward the Technology & Performance CoE, HANA Platform Team in the Premium Hub Center of Expertise (CoE) in North America.
- Bachelor’s degree in science, or engineering (in Mathematics, Computer Science, Electronics & Electrical, or other engineering fields)
- Minimum Job Experience: 8-10 Years
- Thereof in a relevant position at SAP: 5 Years
- Excellent oral and written communications skills in English, with the ability to effectively interact with all levels of customers and management, both internal and external.
- Strong computer science fundamental skills such as computer architecture, network, storage, virtualization, container concept, cloud computing, etc.
- Ability to work independently and take ownership of assigned tasks.
- Willing to travel to SAP customers in North America. Occasional weekend work may be required.
Minimum 5 years of experience in Database Architecture and Administration with a focus on SAP HANA and SAP HANA Cloud
- Architecture and Infrastructure Design and Realization
- Troubleshooting, root cause analysis on SAP HANA
- Database administration and maintenance
- High Availability and Disaster Recovery, concept, setup, and monitoring
- Migration to SAP HANA Cloud
- Technical Performance Monitoring and Tuning
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