Citi Group Business Risk Officer Vice President Tampa 

United States, Florida, Tampa 

93657884

Responsibilities:

• Complete initial Risk Assessment for third party and reevaluate as required; identify any significant changes in relationship to trigger update of Risk Assessment
• Verify third party’s compliance to required policies and controls
• Develop, document and update Citi’s Exit Strategy Plans as required; when the exit strategy poses significant risk to Citi, work with business contacts to establish appropriate risk mitigation activities to minimize risk to Citi
• Interact with third parties on escalations of non-performance and contractual issues to drive resolution when appropriate
• Maintain summary dashboard and manage third party performance, including SLA breaches
• Review, assess and act on results of Risk Management Assessments/Analysis (including but not limited to: IS, COB, DPO, Export, Credit Risk, Country Risk, Financial Evaluations, etc.)
• Own and lead remediation of any issues or gaps identified from ongoing monitoring.
• Define risk mitigation strategies and risk exceptions based on the business’ risk appetite
• Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.
• Establishes quarterly audit process of attributes to ensure proper calculation and control.
• Works closely with business partners on findings and makes recommendations on improving practices.
• Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist.
• Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.
• Conducts internal testing of dispute processes to ensure control.
• Monitors exceptions to dispute policy and identifies drivers of exceptions.
• Leverages data to examine impacts to Customer Experience and Regulatory breaks.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years relevant work experience in Business Risk & Controls
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Consistently demonstrates clear and concise written and verbal communication skills
• Effective organizational influencing skills required.
• Third party vendor management preferred. Demonstrated ability to lead global team efforts
• Excellent problem solving skills Ability to see the big pictures with high attention to critical details
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

Anticipated Posting Close Date:

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