המקום בו המומחים והחברות הטובות ביותר נפגשים
What you will do?
Work closely with content strategists, documentation program managers, engineering project teams, support teams, and other stakeholders to create and maintain high-quality documentation for upcoming releases of Red Hat’s offerings
Engage and collaborate with customer feedback programs to address content gaps, respond to direct customer feedback, and promote continuous improvement of the documentation experience
Keep up to date on changes of our offerings, customer use cases, and support issues
Master the use of our internal documentation toolchain, including the publishing platform and issue tracking tools
Work with quality engineering (QE) and development to improve the accuracy of your documentation
What you will bring?
Experience with the software development lifecycle, including an understanding of the customer lifecycle and knowledge of different content development and publishing methodologies, tools, and defect-tracking systems
Familiarity with structured, topic-based authoring and information architecture
Ability to collaborate in a global team environment, proactively engage subject-matter experts, and follow through on commitments
Familiarity with version-control systems; being comfortable with Git is a big plus
Demonstrated experience with Agile and rapid iteration releases
Experience working with diverse sets of stakeholders to solve complex problems
Ability to inspire others irrespective of their job title
Demonstrated success taking accountability for project execution and completion
משרות נוספות שיכולות לעניין אותך