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Apple SAP SD Functional Analyst United States, West Virginia 936268561
Today
- Seamless integration of SAP SD to front end (B2B e-Commerce, Apple Online Store (AOS), Point of Sale (POS), Apple Care and other back-end solutions (SAP Retail, Data Warehouse).
- Working closely with teams (both SAP and other IS&T teams) during design and implementation of SAP SD functionalities to support different Apple businesses across the customer channels.
- Performing functional and technical analysis of the requirements and propose appropriate design/technical solution and support level of effort, scoping and handle change requests.
- Resolve business impacting issues in our SAP systems through hands on technical troubleshooting in our systems, analysis, and partner consultation
- Define scope and gather business requirements.
- Coordinate with project PM or Track leads to ensure that resources, budget, and timeline are adequate.
- Ensuring adequate test cycles are defined and driven to support a smooth production launch and ensure a successful handover to the production support team.
- Apply SAP ECC/S4 HANA Sales and SAP BTP to implement the end-to-end solution.
- Implement interfaces across various IS&T and partner systems - applying one or more of the various technologies frameworks like RFC, Webservices, EAI, Geneva and SoA.
- 5 Plus years' experience in OTC business process, SAP SD configuration, development,
- Strong expertise in S/4 HANA
- One full life-cycle implementations of SAP OTC related projects for a global, multi-national corporation.
- Bachelors Degree or equivalent experience in Computer Science, Management Information Systems or related field
- Experience with Pricing Management, and E2E Integration with CRM, MM and FICO, Testing skills
- Extensive hands-on functional design and configuration experience, including detailed specifications for user exits, utilities, interfaces, reports, etc.
- Strong and outstanding written and verbal communication skills, including presentation skills to all levels of an organization and ability to operate in different time zones.
- Ability to work comfortably with incomplete information and deal with ambiguity in a fast paced, high-pressure environment and drives issues to root cause.
- Extensive experience working on SD interfaces
- Payment’s processing (including credit cards, loans, wire transfer, and mobile payments)
- Third party Sales processing
- GenAI experience a plus
- Service Management, Repair process & Condition Contract Management
- Experience in APO
- Abap code walk through and debugging
- Problem solving - Logical approach to analyze issues
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