Amazon Support Engineer II 

India, Tamil Nadu 

933862932

Key job responsibilities
. Triage & resolve the issues using dashboards & Tools.
· Drive root cause analysis of repeated issues.
· Automate the solution for the repeated issues.
. Develop solutions to aid operations and maintenance.
. Update knowledge book with new issues to be referenced in future.
. Review processes and look for optimizations and improvements.Chennai, TN, IND

- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems

- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON