Td Bank Employee Relations Director Regulatory Controls Europe & Asia Pacific 

United Kingdom, England, London 

933150160

Job Description:

Job Title:Employee Relations & Policy Director, Regulatory and Controls Europe and Asia Pacific

Job Level:L11 / Director

Human Resources

Reportsto:VP, Head of HR, Europe & APAC

Corporate Profile

• Canadian RetailincludingTD Canada Trust, Business Banking, TD Auto Finance (Canada), TD Wealth (Canada), TD Direct InvestingandTD Insurance
• U.S. Retailincluding TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in TD Ameritrade
• Wholesale Bankingincluding TD Securities

TD Securities offers a wide range of capital markets products and services to corporate,

government, and institutional clients who choose us for our innovation, execution,

and experience.

With more than 6,900 professionals operating out of 32 cities across the globe, we

help clients meet their needs today and prepare for tomorrow. Our services include

underwriting and distributing new issues, providing trusted advice and industry-leading

insight, extending access to global markets, and delivering integrated transaction

banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a

growing our strong, diversified investment bank.

to deliver value for our clients every day

Position Overview

You will serve as the primary point of contact for regulatory bodies and external auditors regarding TDS HR governance, compliance, and employee relations matters. Additionally, you will partner closely with HR Business Partners, Employee Relations, and the HR Advice COE in Canada, along with HR 1B, Legal, Compliance, Risk, and both internal and external counsel.

You will maintain productive relationships with the enterprise to plan and execute on the global mandate and business critical projects and initiatives. Effective stakeholder management is critical for this role as interaction with senior leaders including partnership with control function heads will be required.

Responsibility

• Acts as practice leader and/or top level expert within Employee Relations
• Serves as key contact and the subject matter expert within Employee Relations
• Oversees programs / services / issues that are highly complex, have wide scope / impact, and require broad business knowledge
• Investigates and/or oversees the investigation of employee relations cases such as whistleblowing cases, grievances, disciplinary actions and performance management
• Facilitation of conflict resolution
• Provide support and guidance in the review of Flexible Working Applications
• Ensure all employee relations activities comply with employment law and regulations
• Ensure alignment and adherence to HR policy and any exceptions are within risk appetite
• Work closely and effectively with HR partners and other specialized areas and share expert knowledge, provide advice and counsel to business management and Human Resources teams
• Ensure business partners and Human Resources are provided with high quality advice and support in relation to employee relations matters
• Identify employee relations training needs and design and facilitate workshops / training sessions to ensure that HR colleagues have the necessary skills and knowledge to deliver appropriate advice and guidance to business stakeholders
• Identify employee relations training needs and design and facilitate workshops and training sessions to develop line manager expertise and capability
• Train selected managers to act as hearing and investigatory managers for employee relations processes
• Ensure the implementation of employee relations recommendations in conjunction with HR Business Partners and business stakeholders
• Horizon scan to remain informed of changing employment law and consider the implications and propose strategies and solutions for TDS Europe and Asia Pacific to address employment changes
• Maintain effective external networks to remain informed about industry best practices and external trends
• Collaborate and engage with external resources such as Legal advisors when necessary
• Partner with HR colleagues to support and guide organisational change initiatives
• Understand the differing needs of business units / functions and adapt advice within overall strategy and policy and ensure an appropriate risk based approach and recommendations are within risk appetite
• Identify and escalate issues that have broad corporate implications / risks
• Contributes to special initiatives and projects by representing TDS Europe & Asia Pacific internally and externally, as a subject matter expert
• Monitors and communicates the effectiveness of strategies, programs, and practices related to Employee Relations
• Ensures integration of other areas of expertise in the development and delivery of programs and policies, as appropriate
• In partnership with appropriate HR practitioners, develops implementation strategies, anticipating HR issues beyond own area of expertise
• Manage key policy review – including but not limited to Whistleblowing, Privacy, Family Friendly, Time and Attendance – ensuring the Employee Handbooks across all locations are up to date and reflective of legislative requirements.
• Develop policies, procedures and practices that are aligned with overall Human Resources strategy
• Support with the operationalization of new policies, partnering with HR Operations and HR Business Partners as required.
• Review template documents including but not limited to offer letters, international assignment letters and settlement agreements.
• Create data analytics and analyse employee relations data to identify emerging themes and areas for improvement
• Ensure accurate data is recorded for all ER cases enabling visibility, trend analysis, reporting and insights

• 10+ yearsleadership experience in employee relations and HR governance within a highly regulated, multi-national organization (preferably within financial services, investment banking, or related industries).
• Demonstrated ability to work with internal and external legal counsel. Knowledge of the attorney-client privilege and what must be done to preserve the privilege in investigations.
• Proven track record of managing complex employee relations issues and leading HR investigations across multiple regions (Europe and Asia Pacific), ensuring compliance with local and global regulations.
• Strong understanding of regulatory frameworks (e.g., GDPR, SOX, SMCR) and the ability to manage governance and control functions within a matrixed organization.
• Exceptional interpersonal and communication skills, with the ability to influence senior leaders and manage sensitive employee relations matters with discretion.

• University degreein Human Resources, Law, or Business Administration required;
• Degree or certifications in employment law, employee relations, HR governance or compliance.
• 10+ Years of related experience

Executives promote

• Think like a customer; provide legendary experiences and trusted advice
• Act like an owner; lead with integrity to drive business results and contribute to communities
• Execute with speed and impact; only take risks we can understand and manage
• Innovate with purpose; simplify the way we work
• Develop our colleagues; embrace diversity and respect one another

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.