IBM Global Sales Support Center Squad Lead 

China, Liaoning, Dalian 

93310671

As a member of the leadership team, the role is required to foster a culture of innovation and thought leadership across the Squad Leaders in the other geo support of the SSC.
A strong background in quote-to-cash innovation, project management and strategic thinking are essential.

• Language: Proficient in verbal and written English is required.
• Environment: Business unit or international professional mastery related to operations, strategies, and objectives in leading edge or critical situations.
• Communication/Negotiation: Teamwork at highest levels. Plan and conduct complex negotiations reaching lasting agreements and commitments.
• Problem Solving: Anticipate, create, and define innovative and visionary concepts in strategic environment.
• Contribution/Leadership: Develops and implements product, market, business, or technology strategies with executive review. Has vision of overall strategies and ensures team is aligned to overall business strategy. Contributes to policy making. Recognized as an expert and leader by members of a field, related functions, and multi -country organizations. Leads business unit, country, or international teams, conducts special projects, or manages functions or strategic departments.
• Accountable for business results including meeting client satisfaction, productivity, and other business measurements.
• Agile Practices: Demonstrate knowledge of agile tools & practices, coaching and providing point of views/insights as a thought leader. Apply agile practices and business acumen to achieve improved business outcomes. Participates in all ceremonies (e.g. daily standups, retrospectives, showcases, kaizen, etc).