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Philips Distribution Reverse Logistics Leader 
United States, Tennessee, Nashville-Davidson 
932251592

17.01.2025
Distribution and Reverse Logistics Leader
Job Description

The Distribution and Reverse Logistics Leader will oversee the entire outbound distribution network and reverse logistics operations for returned and refurbished products across North America.

Your role:

  • Managing last-mile distribution and reverse logistics processes. Optimizing distribution routes, shipments, schedules, and carrier partnerships to ensure on-time, cost-effective, and accurate product delivery

  • Collaborating with 3PLs and transport carriers to monitor performance and ensure compliance with service-level agreements (SLA) related to delivery speed, accuracy, and cost control

  • Building and managing relationships with carriers to ensure high performance and outbound logistics

  • Overseeing contract negotiations, procurement, and performance management for all distribution-related service providers

  • Tracking and managing KPIs such as on-time delivery, freight costs, and order accuracy. Implementing corrective actions as necessary

  • Leading initiatives to improve distribution processes, reducing lead times, and lower distribution costs while maintaining high customer satisfaction standards

  • Developing and managing reverse logistics strategy to efficiently handle customer returns, repairs, refurbishments, and recycling programs

  • Implementing processes to recover value from returned products through refurbishment, reselling, recycling, or other sustainable practices

  • Leveraging data analytics and automation tools to optimize reverse logistics flows

  • Developing a seamless and efficient returns process to ensure high customer satisfaction

  • Leveraging data analytics to generate insights into distribution performance, cost control, and return rates, providing actionable recommendations for continuous improvement

You're the right fit if:

  • You have acquired 10 + years of leading experience in warehouse management, transport management, customer service management

  • You have a Master’s degree in Supply Chain or other relevant discipline

  • You have a knowledge of Logistics Optimization Techniques

  • You are able to perform Carrier Qualification and Selection and Carrier Performance Analysis

  • You have experience with Export Operations Management and Inbound Shipment Analysis

  • You are able to execute on Business Strategy and Supply Chain Alignment

  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

How we work together

This is an onsite position.The Distribution and Reverse Logistics Leaderwill be based in Nashville, TN.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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The pay range for this position in TN is $100,100 - $171,600.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.