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Job Description
What you should do
Act as senior data analyst within Business of IT (IT Service Management and Operations, Lifecycle management, financial planning, etc.) domain and provide performance and stability KPIs to operational teams and senior leadership
Engage and communicate with business stakeholders to groom user stories, plan implementation, and ensure stakeholder satisfaction
Facilitate development sessions, set up focus groups, and elicit, analyze, and verify requirements effectively
Leverage data warehouse platforms to prepare and transform data for IT stability, performance, and efficiency KPIs by developing SQL statements for ETL processes as well as visualization data pre-processing
Optimize query performance to ensure efficient data retrieval and processing
Leverage analytical methods to analyze trends and identify opportunities using real data
Contribute to appropriate documentation according to Software Development Life Cycle (SDLC) practice
Identify and understand system shortfalls and formulate functional requirements to drive implementation of improvements and automations
Collaborate with cross-functional teams to prioritize and plan reporting and analytics initiatives
Develop and maintain strong relationships with business stakeholders to understand their needs and provide valuable insights
Provide regular updates and reports to senior leadership and stakeholders on the progress and impact of reporting and analytics projects
How we see the ideal candidate
Bachelor's degree in Computer Science, Information Systems, or a related field. Master's degree preferred
Minimum of 5 years of experience in a similar role, ideally withing IT Service Management and Operations domain
In-depth knowledge of ITIL process methodology (including Configuration management database – CMDB)
Proficient in database systems and their architectures, including Big data and Data warehouse platforms
Advanced proficiency in developing complex SQL queries and query performance tuning
Experience with visual modeling tools for ETL and architectural modeling
Excellent analytical and problem-solving skills, with the ability to analyze trends and identify opportunities
Strong communication and documentation skills
Experience or familiarity with Microsoft Power BI, Tibco Spotfire or similar BI tool
Familiarity with IT Service Management tools and their application in data analysis and reporting
Familiarity with AI technologies and their application in reporting and analysis
Excellent analytical, problem-solving, and communication skills
Strong attention to detail and ability to work independently and collaboratively
Ability to work effectively in a global team and collaborate with cross-functional teams
Experience in grooming user stories, planning implementation, and engaging and communicating with business stakeholders
What we offer
Exciting work in a great team, global projects, international environment
Opportunity to learn and grow professionally within the company globally
Hybrid working model, flexible role pattern (e.g. even 80% full-time is possible in justified cases)
Pension and health insurance contributions
Internal reward system plus referral programme
5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution
Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card
Vodafone, Raiffeisen Bank, and Mall.cz discount programs
Parking in the garage, showers, refreshments, massage chairs, library, music corner
Competitive salary, and many more
Current Contingent Workers apply
*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.
07/01/2024
A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
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