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About You
You’ll thoughtfully question the status quo and look closely at how we can push the user experience further with emerging technologies. You thrive in uncharted territories where design hasn’t historically found itself or where the rules and engagements aren’t already established. How do the user experience, underlying logic, recommendation systems, and tooling all fit together? You’ll define strategies and design solutions that will bring this vision to life, then work with cross-functional partners to execute against it.
What You’ll Do
Identify and define platform experiences and features and create elegantly simple solutions to complex problems.
Drive a human-centered design process for defining and executing features from concept to launch.
Clearly communicate design rationale and iterations to partners and stakeholders.
Articulate a vision and contribute to strategic decisions around the future direction of what it means to design personalized member experiences from onboarding to browse, search, playback and beyond in an expanding ecosystem of content types.
Collaborate with a cross-functional team spanning consumer research, data science, product management, merchandising and engineering to test, iterate and launch features that advance our mission to connect members with the best Series, Films, Live and Games.
Provide systems thinking for large-scale modular design systems, both strategically and tactically.
Lead a product domain with multiple initiatives, involving working across domains and/or on areas of sustained investments and roadmaps.
Navigate the stakeholder landscape, working both horizontally and vertically to influence and shape company strategy and objectives.
Identify business needs through domain expertise and business context; shape their work to account for complexities and uncertainties.
Maintain a keen understanding of what motivates users and evangelize that knowledge across their team and domain.
Employ storytelling to present a vision to create a shared understanding of the UX strategy with the broader team. Apply big-picture thinking to break down ambiguous opportunities into an actionable roadmap.
Champion our members and a global-first mindset.
Give and solicit feedback in order to continually raise the bar for quality and craft.
Embrace our culture of experimentation and A/B testing and zero-to-one innovation
Qualifications
10+ years of experience designing user experiences for consumer-facing products across mobile, web and/or TV. Discovery or search-related experiences are a plus.
Experience designing and shipping personalized consumer products.
Excel in interaction design, visual design, and prototyping skills for defining how an experience should function and look based on understanding people's needs.
Ability to think at a high level about product strategy and articulate a vision.
Track record of designing and shipping products and leading projects to successful outcomes for global users and the business.
Ability to navigate ambiguity, and drive clarity that brings the user, technology, and business together. Experience working in a complex, cross-functional organization.
Excellent oral and written communication skills, including the ability to articulate the rationale behind your design decisions. Experience presenting work to a broader product team and leaders, clearly and succinctly articulating goals and concepts.
Experience connecting the dots across the organization with other related initiatives across the company while driving collaboration.
An insatiable curiosity for user experiences powered by AI, machine learning, algorithms, and recommendation systems.
Job is open for no less than 7 days and will be removed when the position is filled.
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