Microsoft Enterprise Digital Sales Specialist - Business Applications 

Costa Rica, San José 

9313560

Required/Minimum Qualifications

• 7+ years sales and negotiation experience
• OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 4+ years sales and negotiation experience or related work or internship experience.
• OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) is required.
• Experience with end to end sales process.
• Fluent in reading, writing and speaking English for Business.
• Fluent in reading, writing and speaking Portuguese/Spanish for Business.

Additional or Preferred Qualifications

• 8+ years sales and negotiation experience
• 3-5+ years experience selling cloud services to large/global customers
• Experience with selling CRM/ERP or similar software-as-a-service, cloud-based business applications to large enterprise accounts exceeding sales targets.
• Understanding partner ecosystems and the ability to leverage partner solutions to solve customer needs.
• Knowledge of enterprise software solutions and cloud platform competitor landscape.
• Demonstrate the business value of Microsoft's solutions with an understanding of Microsoft's strategies and products relative to major Microsoft competitors.
• Ability to maintain a high level of productivity, manage competing priorities and work effectively with high levels of autonomy and self-direction in a fast-paced, collaborative, and dynamic teaming environment
• Capacity to learn and retain knowledge about systems, processes, products, and services quickly and accurately.
• Operational and sales excellence discipline, including planning, opportunity qualification and creation, stakeholder communication, services/partner engagement and sales excellence practices including pipeline and opportunity management.
• Developing demand and pipe by building BDM networking, assessing strategic customer objectives, digital transformation opportunity discovery, key improvement scenarios and an ability to measure and present incremental and new economic value from solutions proposed.
• Ability to sell solutions with connected end-to-end business transformation across business units within enterprise accounts.
• Disciplined operator with demonstrated accuracy in forecasting business and maintaining pipeline hygiene.

The Enterprise Digital Sales Specialist - Business Applications will be responsible for the following:

• Lead customers through the end-to-end buying journey, which ranges from initial prospecting and discovery conversations, all the way through helping customers transact their investment in Microsoft Business Applications solutions and Copilot/AI solutions.
• Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.
• Identify key business and IT decision makers, engage them to understand their business challenges and identify the best business applications solutions to drive value
• Effectively turn prospects and qualified digital leads into opportunities and revenue pipeline as well as engage with customers across industries, company sizes /types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies.
• Meet operational standards and maintain reporting accuracy for key performance indicators – including pipeline development, signal conversion, deal velocity, and forecasting accuracy. Adopt program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers competitive business insights, trends, and analysis.
• Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities and drive change based on insights.
• Work in a fast-paced, collaborative, and dynamic teaming environment with field specialists, technical resources, and partner teams to effectively manage customer opportunities, deliver connected customer experiences, achieve customer outcomes with Microsoft's leading cloud technologies, and accelerate value across the customer lifecycle.
• Maintain a positive approach to problem-solving, learning, and development in a rapidly growing business with evolving market conditions and customer needs.
• (Editable – solution area specific) Build Pipe in alignment with Account Teams & Cross-Solution Areas- Build pipe by leading with industry, using digital signals & insights to prospect, network, identify, engage & nurture with right Business Development Managers (BDMs), align & gain account team commitment, plug into cross solution sales motions.
• Engage with Partner(s)- Leverage and scale through aligning early with priority co-sell partners and ISVs.
• Embody ourand