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Microsoft Enterprise Digital Specialist - Security 
Costa Rica, San José 
23774488

11.06.2024
Qualifications

Required/Minimum Qualifications :

  • 6+ years sales and negotiation experience
  • OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 3+ years sales and negotiation experience or related work or internship experience.
  • OR equivalent experience
  • Fundamental understanding of security threats, solutions, security tools, and network technologies.
  • At least 1 year of experience selling to or consulting with security technology solutions.

Preffered qualifications:

  • 7+ years sales and negotiation experience
    • OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 4+ years sales and negotiation experience or related work or internship experience
    • OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 1+ year(s) sales and negotiation experience or related work.
  • 2+ years experience selling cloud services to large/global customers.
  • Proven self-starter able to work towards delivery of goals as best practices are being developed.
  • Professional presentation, written, and verbal communication skills.
  • Knowledge of enterprise software solutions and cloud platform competitor landscape.
  • Ability to maintain a high level of productivity, manage competing priorities and work effectively with high levels of autonomy and self-direction in a fast-paced, collaborative, and dynamic teaming environment.
  • Experience in building and maintaining Executive-level (CXO) stakeholder relationships and leading value proposition conversations aligned to customer priorities and outcomes.
  • Capacity to learn and retain knowledge about systems, processes, products, and services quickly and accurately.
  • Build relationships, collaborate, and influence across organizations, functions, and stakeholder groups.
  • Operational and sales excellence discipline, including planning, opportunity qualification and creation, stakeholder communication, services/partner engagement and sales excellence practices including pipeline and opportunity management.
  • A desire to learn, grow, and drive change.
Responsibilities
  • Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.
  • Meet operational standards and maintain reporting accuracy for key metrics – including response rates, prospecting activity tracking, pipeline, conversion, velocity, and accuracy. Adopt program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers competitive business insights, trends, and analysis.
  • Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities and drive change based on insights.
  • Work in a fast-paced, collaborative, and dynamic teaming environment with field specialists, technical resources, and partner teams to effectively manage customer opportunities, deliver connected customer experiences, achieve customer outcomes with Microsoft's leading cloud technologies, and accelerate value across the customer lifecycle.
  • Effectively turn prospects and qualified digital leads into opportunities and revenue pipeline and engage with customers across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies, with this role particularly focused on the specific solution area you are driving.
  • Stay motivated and maintain a positive approach to problem-solving, learning, and development in a rapidly growing business with evolving market conditions and customer needs.
  • Develop a strong understanding of your customers, their security challenges, and strategic business objectives to identify their core security needs and connect them with our Security solutions and engage with Partner(s) - Leverage and scale through aligning early with Global Partner Solutions (GPS) organization’s prioritized partners.