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Wells Fargo Roving Banker Manager Greater 
United States, Arizona, Mesa 
931044498

18.02.2025

About this role:

Operations ManagerRoving Banker Manager

As a Roving Banker Manager, youare responsible formanaging Roving Bankers within your assigned region. You will be reinforcing the behavior framework, supporting tools and other branch initiatives for the roving bankers, as well as ensuring critical staffing coverage for your assigned districts. Your influence on excellence in execution with this group will drive their success, the satisfaction of our customers and

This position will provide support for various branches withinNORTH METRO PHOENIX DISTRICT, NORTHEAST METRO PHOENIX DISTRICT, NORTHERN ARIZONA DISTRICT, SOUTHWEST METRO PHOENIX DISTRICT, TEMPE SCOTTSDALE DISTRICT, YUMA SOUTH PHOENIX DISTRICT.

In this role you will:

  • Coach, develop, and influence assigned Roving Banker team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially

  • Act as the partner to the District Managers and branch managers on trends, recognizing gaps and creating strategic solutions for regions

  • Assess and leverageall National Branch Network reporting data in combination with observation to inform coaching and recommendations at region, district, and branch levels for improved performance

  • Be an expert resource on tools and initiatives utilizedby National Branch Network and employees such as plan my day, as well as help more and engage more activities

  • Maximize banker success by ensuring frequent opportunity to further skill, knowledge and acumen of the behavior framework, and other topics as introduced to the National Branch Network

  • Manage and execute on resource allocation in alignment with strategic goals for optimalNational Branch Network performance, to include but not limited to managing staffing requests and scheduling adjustments

  • Provide support structure across assigned National Branch Network region as needed

  • Establish strong relationship and partnerships with branch management

Required Qualifications:

  • 4+ years of Operations experience, or equivalentdemonstratedthrough one or a combination of the following: work experience, training, military experience,education

  • 2+ years of leadership experience

Desired Qualifications:

  • 4+ years of banking, financial services, or Branch Network experience

  • Management experience including hiring, coaching, and developing direct reports

  • Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success

  • Success at managing a remote workforce and navigating a matrixed environment

  • Experience allocatingworkforce within assigned district to ensureoptimalbranchcoverage

  • Adaptable and flexible coaching style which takes into accountthe needs and learning styles of a diverseteam

  • Understanding the behavior framework, the management cycle, and how it ties to business growth

  • Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business

  • Extensive experience in asking questions and identifyingcomplex financial needsin order toproviderelevant options tocustomers

  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

  • Ability to effectively manage time and competing priorities, exercise independent judgment, and use critical thinking skills

  • Experience leading implementation strategies on utilizationof innovative branch banking tools and contact managementsystems

  • Knowledge and understanding of banking industry laws and regulations, compliance, controls, risk management and loss prevention

  • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting

Job Expectations:

  • Ability to travel upwards of 50% of the time within assigned geography (Region)

  • This position is not eligible for Visa sponsorship.

  • Relocation assistancenot available for this position

  • 2410 S Power Rd.,MESA, AZ 85209

  • 2700 S Price Rd.,CHANDLER, AZ 85286

21 Feb 2025


We Value Diversity

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.