JPMorgan Control Manager - Issue Management Associate 

United States, Ohio 

930684383

As a Control Management Associate, you'll be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the business to ensure issues are remediated in a timely manner. The team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Job Responsibilities:

• Facilitate and manage Issue Management forums such as Triage (Emerging Issues) and closure. Ongoing review of Action Plans to ensure completeness and timeliness.
• Act as a partner with the Control Teams, Business Partners and corporate functional teams providing analytics and comprehensive controls reporting.
• Manage Control related Access applications for tracking and reporting Issues/Action Plans, Controls, and testing.
• Prepare and compile meeting materials for executive level meetings with a focus on both aesthetic guidelines as well as accuracy, timeliness and understandability of included information. This includes management of standard committee materials as well as development of new executive advisements, assisting with and/or leading meetings with the business and lines of defense partners, and creating executive level summaries of complied materials.
• Review new issue and action plan submissions for compliance with requirements for onboarding and assist in the systemic closure of existing issues and action plans, including the collection and review of required evidence.
• Develop meaningful and effective working relationships; partner with colleagues across the business and the Controls organization and encourage collaboration.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree or equivalent experience required and/or 3+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance
• Proficient knowledge of control and risk management concepts with knowledge of CORE system
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Demonstrated ability to manage multiple assignments and achieve deadlines and deliver quality results within a team environment
• Collaborative team player able to develop meaningful and effective working relationships with fellow colleagues
• Proven ability to build strong partnerships with key stakeholders, and collaborate with business and control organization
• Experience using various Business Intelligence tools.
• Self-motivated and confident decision-maker with the ability to lead, challenge and influence change where necessary

Preferred Qualifications, Capabilities, and Skills:

• Excellent organizational skills; able to manage and prioritize assigned tasks across several groups and team leads.
• Experience leading and implementing program requirements.
• Strong meeting and program facilitation skills to roll out and gather requirements across multiple group and organizational levels.
• Ability to understand both strategic and tactical direction and extrapolate functional process flows and business requirements.
• Background creating training or procedure documentation.