Nvidia Director Repair Factory Operations 

United States, California 

929126566

What you'll be doing:

• Onboard new repair partners and manage day-to-day repair operations across our sites, ensuring all facilities achieve turnaround time and quality targets.

• Lead daily operational reviews with repair partners to track key operational metrics, resolve bottlenecks, and enforce accountability for on-time delivery and repair commitments.

• Function as the key intermediary between repair partners and NVIDIA internal teams — Engineering, Quality, Procurement, Logistics, and Planning — to set shared goals and overcome barriers to meeting targets.

• Drive continuous improvement in repair processes, capacity utilization, yield, and quality through structured root-cause and corrective-action initiatives.

• Coordinate repair commit performance (planned vs. actual), monitoring metrics such as on-time completion rate, FA/bonepile recovery time, turnaround time, and test yield.

• Evaluate capital expenditures and repair expenses, and hold quarterly business meetings with repair collaborators.

• Partner with Engineering and Quality to implement repair process controls, engineering change management, and compliance audits.

• Work with Planning and Procurement to ensure supply chain readiness for new service offerings and ongoing repair builds.

• Champion operational excellence by ensuring sites meet quality and delivery commitments, improving metrics.

What we need to see:

• Bachelor’s degree in Engineering, Operations, Supply Chain, or equivalent experience.

• 15+ overall years of hands-on operations experience managing technology repair, refurbishment, or production environments.

• 8+ years ofmanagement/leadershipexperience in reverse logistics or repair operations, including managing multiple sites and vendors (domestic and international).

• Established record of managing daily factory performance, tracking critical metrics, and ensuring vendor accountability.

• Strong understanding of OEM server, PCBA, and system test processes.

• Experience implementing process improvements, capacity planning, and inventory control systems at repair or manufacturing facilities.

• Demonstrated ability to lead cross-functional teams (Engineering, Quality, Planning, Procurement) and deliver measurable performance gains.

• Data-driven decision maker with excellent problem-solving, communication, and vendor management skills.