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Google Program Manager Escalations United States, California 927680710
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Minimum qualifications:
Preferred qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in a policy, legal, Trust and Safety, or technology environment.
- Experience applying policy to online content regarding appropriate and violative content.
- Experience with spreadsheets, databases SQL and data analysis.
- Ability to work non-standard, on-call rotation weekend and holiday hours.
Preferred qualifications:
- Experience in escalation management, adversarial abuse fighting, and reviewing online content.
- Experience working in an operations-oriented organization.
- Knowledge of SQL with the ability to understand detection and tooling system.
- Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment
- Excellent drafting skills including translating policies into concise summaries.
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