המקום בו המומחים והחברות הטובות ביותר נפגשים
Provide surprisingly delightful experiences to our customers through all our channels (email, phone, etc.)
Work with management to help shape processes unique to our Dutch market and surface critical customer feedback
Advocate for customers and liaise with our product and engineering team to maintain a high level of service
Dutch native language skills and proficient in English (German is a plus)
Strong phone and creative writing skills
Helpful personality
Acts with empathy, patience, and has an overall positive approach
Efficient and loves to get shit done
Tech-savvy
Loads of attention to detail
Experience working with helpdesk tools (i.e. Zendesk)
At least 2 years of prior work experience, or a college degree
Customer experience at a tech start-up is a plus
משרות נוספות שיכולות לעניין אותך