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Bank Of America Credit Operations Business Control Executive United States, North Carolina, Charlotte 927242543
This job is responsible for leading a function dedicated to designing a strategy to drive internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include ensuring capabilities are in place to drive the day-to-day execution of the Operational Risk Management Framework, including the implementation of LOB and ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include providing oversight and establishing effective quality assurance and control processes.
Line of Business Job Description:
The Credit Operations Business Control Executive is responsible for leading a variety of risk management activities for Global Credit Operations. He/she is responsible for developing and implementing rigor around ensuring adherence to regulatory requirements and strong and effective oversight of process, governance, risk and controls across the Global Credit Operations organization. This includes preparing for and participating in regulatory exams and oversight, internal audits and targeted risk assessments. He/she will need to build and leverage relationships with key senior stakeholders across Global Credit Operations teams and with Risk and Audit. Influencing and communication across all levels of leadership is critical to success.
Primary Responsibilities:
Effectively escalates and manages high profile initiatives to mitigate risk from existing processes and identify solutions to prevent similar issues in the future
Lead assessments across Credit Operations to evaluate for emerging risk and to assess adequacy of controls
Prepare materials for and participate in regulatory exams, internal audits and targeted risk assessments
Prepare risk management updates to the Credit Operations or Global Operations leadership teams
Ensures timely delivery of key milestones/action plans and on-time closure of issues, MRAs and control enhancements
Drive Operational Excellence efforts to improve the effectiveness and efficiency of the Credit Operations risk management programs
Other risk management program responsibilities based on priorities
Engages with stakeholders to identify issues and control improvements for remediation and ensures issue resolution
Acts as an ambassador of the risk culture, monitoring and reporting on the Line of Business or Enterprise Control Function's Operational Risk Profile
Oversees the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
Oversees the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Ensures timely execution of QA activities including control execution, case management, and results reporting
Oversees all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
Required Skills & Experience:
7+ years in a business controls, risk or related functions in large scale businesses
7+ years leading and managing significant risk management activities or business functions
Master’s or Bachelor’s degree or equivalent relevant work experience
Strong understanding of the Commercial business functions and risk management policies and standards
Demonstrated results in identifying and taking action on operational excellence improvements
Demonstrated ability to engage and communicate at the executive level, establish and maintain collaborative partnerships and provide thought leadership to strategic decisions
Critical thinker with the ability to influence senior leaders and partners to challenge the status quo, produce appropriate changes and implement goals
Collaborative executive who proactively builds trusted relationships with key partners and senior leaders garnering respect across the organization
Demonstrated ability in successfully influencing others and leading organizations to exceed performance goals
Communicate effectively and succinctly to Senior Executives
Strong focus on managing risk and compliance
Ability to work independently, identifying opportunities and priorities and taking action
Strong analytical and organizational skills; focus on attention to detail
Excellent written and verbal communication skills
Skills:
Controls Management
Oral Communications
Risk Management
Stakeholder Management
Strategy Planning and Development
Continuous Improvement
Drives Engagement
Influence
Strategic Thinking
Talent Development
Data and Trend Analysis
Decision Making
Problem Solving
Quality Assurance
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