Airbnb Legal Investigation Associate 

United States 

92581101

The Difference You Will Make:

The Investigations associate will be responsible for providing key investigative information and testimony for legal matters including user demands and litigation complaints. You will also assist legal by taking action on accounts as directed in order to resolve pre-litigation consumer demands, complaints and other issues.

As a Legal Investigations associate you are expected to uphold the professionalism and confidentiality of the department at the highest level. You’ll engage with senior stakeholders for the resolution of problems and support the legal team with knowledge and expertise on a wide range of topics.

A Typical Day:

• Manage complex, sensitive, and urgent investigations and research for legal matters and provide information and findings to various stakeholders.
• Coordinate cross functional efforts at the direction of legal.
• Participate as a witness in declarations, depositions, hearings, and trials.
• Contribute to team initiatives, including operational improvements.

Your Expertise:

• Communication: You can be relied upon to effectively synthesize and communicate complex ideas in a variety of settings, including written communication. You are able to accurately convey the message in a manner that is clear and concise for the intended audience.
• Initiative: You understand the importance of working hard and being proactive. You are willing to invest your energy into new challenges. You are a self starter and are able to recognize issues and escalate as necessary.
• Problem Solving: You are able to quickly identify and propose effective solutions to a variety of situations. You are creative in your problem solving and are able to use all resources available to you in order to come to an effective resolution.
• Minimum 3-4 years experience working in a legal, policy or regulatory field preferred.
• Availability to work 40 hours a week typically during Pacific time zone business hours, with flexibility for occasional court/hearing-driven needs.
• Strong analytical skills - ability to prepare concise, accurate and relevant reports for Legal based on platform investigations and understanding of claims/requests.
• Experience with a variety of web-based platforms and systems. The ability to learn these systems quickly and build expert-level knowledge, as needed. SQL expertise is a plus.
• Strong attention to detail.
• This role may involve occasional travel.

Offices: United States