Microsoft Sr Customer Success Account Manager 

Singapore 

925408724

Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting,or portfolio management experience

• OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.

• Prosci or equivalent certification.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365). 5+ years relevant work experience within customer industry.
• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
  • OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
• Exposure to working in client delivery roles would be beneficial.