Hint – you actively listen to connect people with solutions
Hint – from beginning to the end, people actively listen to you
Hint – bringing a story visually to life is exciting for you
Hint – you have domain expertise and would love to show it off
That’s where YOU come in.
The Role
As a Senior Solution Advisor you will utilize SAP technology to amaze our customers by realizing their vison and solving their most complex problems. As a specialist in the Human Capital Management space, you will focus on one or more of the following areas:
- Core HR and Payroll
- Benefits Administration
- Talent Management and Optimization
- Workforce Management
- Employee Experience Management
- HR Analytics and Workforce Planning
As the solution expert, you will:
- Lead the solution component of the Human Capital Management sales cycles
- Conduct discovery sessions in advance of a demonstration or key presentation with representatives from the prospective customer to build relationships and understand their unique needs
- Drive a prescriptive outcome with your customers in partnership with the account team
- Be the face of SAP and bring the solution to life through visual storytelling and demonstrations
- Effectively present to customers remotely using virtual technologies
- Represent SAP’s current cloud solutions and future direction
- Demonstrate deep industry knowledge to maintain credibility with prospective customers
- Position SAP considering the competitive landscape
- Provide answers to customer / internal SAP team inquiries concerning advanced solution topics
- Speak about technical topics in every-day language
- Develop a reputation for excellence in customer engagement
- Share your knowledge with the greater Solution Advisory community
- Collaborate on strategic internal projects.
Experience:
- 5+ years of relevant presales OR Human Capital Management experience involving customer installations.
- Extensive knowledge/background in Human Capital Management end-to-end business processes
- Strong expertise with Core HR and Payroll is preferred
- Working knowledge of SAP On Premise Payroll is valued
- Experience of working within a Regulated Industries Sector such as Federal, SLED or Healthcare is valued
- Experience exercising creative problem-solving and pivoting to respond to questions, objections and use cases.
- Superior presentation and written communication skills
Education:
- Bachelor equivalent: minimum requirement
- Master equivalent: optional
Miami