The CI&I team creates impactful community outcomes and positions Capital One as the most strategically bold, innovative, and mission driven financial institution through:
Fueling strategic community investments (e.g. grants, skills, loans)
Delivering insights, advice and resources that inform Capital One’s products and services
Activating the capabilities of “impact forward” associates
In this role, you’ll be expected to demonstrate proficiency in three key areas:
Build a Centralized Project Management Function to Unlock Team Enablement
You’ll take mission-aligned opportunities for Capital One and make them a reality through execution
You’ll work with early-lifecycle opportunities, adding definition to their scope and objectives turning them into tangible and purposeful delivery opportunities
You’ll manage large and small scale projects that have been prioritized by the organization including integration projects, and work related to other department level or enterprise-wide initiatives
You’ll establish appropriate governance over work as it matures to facilitate its progress, maintain the motivation of the team and to keep its stakeholders up to date
You’ll leverage your project management prowess to build infrastructure and operationalize repeatable processes and procedures
You’ll serve as a subject matter expert on the execution of strategic initiatives and projects in a well-managed, sustainable way
Harness Influence to Ignite Collaboration
You’ll partner with a broad array of internal partners to grow and demonstrate Capital One’s corporate identity and mission orientation to external communities
You’ll serve as strategic advisor supporting the day-to-day and longer-term objectives of the team, department, and External Affairs organization
You’ll be a transparent and motivated ambassador for the work of our team through in-person discussions and presentations delivered to audiences of varying size and seniority
You’ll build influence and impact that extends beyond the boundaries of our team through leadership without authority
You’ll thoughtfully implement frameworks that contribute to efficiencies without impeding creativity
Test, Learn, and Scale
You’ll monitor and report KPIs for your initiatives and projects and will be responsible for measuring and tracking those metrics, with an eye to adjusting and refining strategies as stakeholder and customer needs dictate
You’ll identify ways to improve, plan, design, and manage project plans and processes
You’ll relentlessly seek ways to automate, streamline, and document our work to build the capacity of our team, our internal customers, and partners
We want you if you are:
. You dream big. You desire to make the world a better place, and you get energy from working with others with similar passions to accomplish big, bold goals.
Wired for Collaboration and Connection.You thrive in a matrixed organization because you know that together we can do better. You’re obsessed with building and cultivating relationships. You have a proven track record of building solutions co-delivered across teams
Customer Focused. You care about doing what’s best for the community and for Capital One associates. You don’t shy away from hard conversations or nuanced decision making because you know the best outcomes often go hand in hand with tough decisions. For the sake of the associate experience, you are comfortable holding your partners and your own team accountable for results.
Process Oriented. You loathe inefficient processes and look for ways to streamline and document everything you touch. You enjoy creating new processes when it is needed.
Enablement is your middle name. You are passionate about building tools that enable others, because you get energized by seeing those around you enabled to do their best work.
Do-er
Basic Qualifications:
Bachelor’s degree or military experience
At least 4 years of experience in project management, process management, project delivery, or any combination of the three
At least 2 years of experience working in a for-profit company
Preferred Qualifications:
Project Management Professional (PMP), Lean, Agile, or Six Sigma certification
At least 1 year of experience working with nonprofits or startups on large-scale social impact projects
Experience in market research and analyses
Experience with complex stakeholder management
Experience in financial services
Experience in sales or other domains deeply dependent on the quality of relationship management
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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