NetApp Vendor Management Support Specialist 

United States, North Carolina 

924631132

support the ongoing management of the Software Asset Management ServiceNow modules and software contracts, contributing to the end-to-end software lifecycle.You will utilize your strong functional business expertise to be successful in this role.

• Assist in the management of vendor relationships and oversee the execution of IT contracts and renewals.
• Support the IT Vendor Management team in driving continuous value while mitigating risks.
• Lead the Vendor Management QBRs, surveys, and action items.
• Help in the resolution of disputes and manage the vendor relationship.
• Collaborate with internal teams for efficient vendor onboarding and maintaining strong vendor relationships.
• Collaborate with internal teams to ensure alignment on key issues and project milestones.
• Provide guidance on vendor management processes and best practices.
• Provide operational support by collaborating with GPS and IT for invoicing processes and addressing operational issues.
• Drive ongoing process improvements and ever-greening documentation.
• Aid in the ongoing maintenance of effective license positions for top software vendors and support software asset management.
• Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Requires a minimum of 3-5 years of related experience for the following skills and qualifications:

• Strategic thinker with strong negotiation, influencing, and conflict resolution skills.
• Strong organizational, interpersonal and communication skills.
• Knowledge of IT support services.
• Knowledge of software asset management and managing and tracking software contracts
• Experience with vendor management tools and processes.
• Ability to work collaboratively with cross-functional teams.
• Proficient in managing multiple projects and priorities.