Uber Account Manager 

United States, West Virginia 

924365669

• Manage and expand a book of business that consists of the highest value local restaurant groups in the greater Midwest (could include territories in Chicago, Ohio, Kansas)
• Collaborate with your accounts and unlock growth and expansion opportunities
• Educate the merchants on the value of in-app marketing, Ads, and other product offerings
• Improve merchant reliability and delivery order accuracy by troubleshooting store operations issues
• Maintain merchant retention and facilitate brand expansion
• Develop a strong Uber-first mentality to achieve both personal KPIs and business goals
• Collaborate cross-functionally with Operations, Sales, and Support to problem solve merchant difficulties
• Act as an ambassador of Uber Eats' mission, brand, and product
• Travel at least once a month to the assigned territory within the Midwest
• This position requires 3 days in-office, typically Monday, Tuesday and Thursday

• At least 3 years of experience in sales, operations, account management, or similar functions where you have had full responsibility to grow a book of business and hit specific monthly, quarterly and annual goals (quota)

• Experience dealing with integration/POS related issues
• Experience in quantitative data analysis, deep measurable insights, modeling, and sophisticated test plan
• Experience in SQL
• Outstanding work ethic, attention to detail and curiosity
• Ability to clearly frame a value proposition and build a case by asking the right questions
• Persistence and influence to overcome objections and gain commitment from clients
• Ability to manage ambiguity and complex problem solving when working towards a goal
• Effective internal and external communication
• Proficiency in Salesforce and Google Sheets/Excel

For Chicago, IL-based roles: The base salary range for this role is USD$79,000 per year - USD$88,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .