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Responsibilities:
Continuity of BusinessPlanning and Recovery Strategies across Europe, Middle East and Africa Clusters, and ensuring recovery capabilities and testing processes are in place.
Ensure effective management of theEnterprise Resiliencyprogram including metrics to provide early & timely detection, reporting, escalation and remediation of Risks and unresolved issues.
Support Operational Resilience Program across Citi by creating materials, track action and remediation items, quality check of submitted materials.
Manage the implementation of the Enterprise Resilience Policy and Standards requirements and other Continuity of Business Program elements, including documentation of the Business Impact Analysis (BIA) and Business Continuity Plan (BCP).
Provide training and constant support to certain lines of businesses.
Implement Citi’s Crisis Management program at supported country level.
Activate actual Crisis Management Team (CMT) calls, when necessary or requested, using available tools (Outlook, MS Calendar, Crisis Management toolset), and schedule all CMT meetings following cadence and direction from Crisis Commander.
Provide support to the CMT and Crisis Commander during crisis events, to ensure that Citi's Crisis Management program is executed.
Qualifications:
Business Continuity and audit / compliance / controls experience is desirable.
Must be able to interface and coordinate business partners at all levels of the organization.
Excellent follow-up skills with attention to detail and ability to multi-task.
Excellent problem-solving skills, including the ability to analyze situations, identify existing or potential problems, and recommend sound conclusions. Strong analytical skills.
Strong written and verbal communication skills (English)
Influencing, facilitation, relationship management, project management skills
Technical proficiencies in MS Office Suite especially in MS Excel.
What We Can Offer You:
Competitive compensation package with a wide range of benefits:
Cafeteria Program
Remote Working Allowance - for colleagues working in hybrid and remote work models
Paid Parental Leave Program - maternity leave and paternity leave
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support colleagues’ in managing work - life balance
Continuous career progression opportunities across geographies and business lines
Inclusive and friendly corporate culture
Socially active employee communities with diverse networking opportunities
Time Type:
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