Td Bank Product Owner Manager 

Canada, Ontario, Toronto 

922433220

Toronto, Ontario, CanadaEnterprise Enabling Functions

$91,200 - $136,800 CAD

CUSTOMER

• Partner with management, technology group, and vendor to support the delivery of a product vision
• In alignment with the product vision, create, maintain and implement end-to-end product operating model in such a way that it enhances the end to end user experience
• Own and manage business requirements, procedures, product/usage roadmap and implementation plan, including overall operating model, access management, RASCI, and development of other required documentation (i.e., governance, training, etc.) while achieving business objectives
• Continuously align with senior management on the product delivery roadmap, to maximize on the benefits
• Review performance analytics; recommend and champion strategies to enhance the end user product experience
• Proactively engage established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes
• Manage delivery initiatives
• Proactively raise issues that impede the efficient delivery of customer-focused increments
• Develop and maintain a robust understanding of the regulatory requirements, customer, market, and industry to deliver product and process innovation to improve the value proposition
• Oversee and ensure the clear and effective delivery of products and services to the customer
• Act as Subject Matter Expert for product-related inquiries
• Liaise with partners to understand industry and customer trends; analyze challenges and identify areas of opportunity through research; facilitate ideation sessions and build necessary business cases, identifying solutions and building stronger plans
• Lead and facilitate problem solving sessions with partners and vendors
• Design end to end process for implementation, use, reporting and feedback on products and segments
• Participate in the day to day management of the product(s), identifying and implementing product features, enhancements, reporting, access management, providing business case support of recommendations and assisting in the strategic development of new initiatives

SHAREHOLDER

• Adhere to enterprise frameworks or methodologies that relate to activities for own business area / journey
• Ensure on-going strategic alignment with senior management, providing feedback as appropriate
• Consider development team and stakeholder feedback, facilitating conversations with multiple stakeholders representing competing priorities
• Understand the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders
• Proactively manage business stakeholders to obtain inputs needed for product in a timely manner
• Monitor the regulatory environment and partner with the senior management to consider changes to product strategy as needed
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Empowered to make product delivery decisions, escalating to senior management as appropriate
• Actively communicate to business, technology and senior management regarding product changes and priorities
• Single point of escalation for development team, providing guidance and decisioning as needed
• Compile performance metrics and share with relevant stakeholders
• Define the OKRs in partnership with numerous stakeholders across the organization
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Support Senior Management as a subject matter expert for the product(s) portfolio through all forms of written and verbal presentations (product reviews, planning, strategic review sessions)
• Contribute to and support partner led projects as identified

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

• Key subject matter expert professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas
• Integrate knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations
• Has advisory / consultative accountability for functional areas that are not directly managed
• Solve or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
• Use sophisticated analytical thought to exercise judgement and identify solutions

• Interpret internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
• Communicate difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
• Work autonomously as the lead and guide others within area of expertise

EXPERIENCE & EDUCATION

• Undergraduate degree or product management certificate and /or
• 7+ years relevant experience
• 3+ years Product Owner or Agile related delivery experience
• Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
• Previous Product experience typically required

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Sans Objet