Western Digital Representative Sales 

Philippines, Davao City 

920697647

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Work cross-functionally between Technical Support, Supply Chain, Pricing, Legal, and Product Marketing organizations within company to meet customers’ needs

· Manage the relationship with the account - including contract manufacturers, distributors, and end customer

· Drive customer revenue and shipments to the goals of the account and company

· Manage the internal and external communication regarding the account, making sure there is alignment and consistency within WD and externally to the customer

· Is available, responsive, and timely to customer inquiries, requests for information and/or quotations, problem resolution, etc - even if after normal business hours.

· Coordinate customer pricing and rebate communication, and ensure correct rebates are paid on time to the customers

· Manage the product lifecycle by account: product list, product roadmap, product launch, qualification, End of Life

· Schedule and host various technology and business meetings on weekly & quarterly basis

· Manage meeting preparation, including creating pre-meeting document and scheduling pre-meeting for internal review and alignment prior to facing the customer

· Manage meeting logistics including travel for customer engagements

· Map customer relationships and identify areas for improvement

· Manage historical and current revenue, PB, and unit shipment data for the account

· Understand market conditions and how they affect WD and the customer

· Understand the customer legal contracts and terms in place

· Understand the supply chain process from WD to the end customer, identify areas of concern as they arise, and escalate when necessary