Work with Product owner and key business stakeholders to understand customer’s business process and needs and incorporate understanding into technical and process improvement recommendations
Evaluate business needs and recommend appropriate solutions that adhere to global design.
Lead Capital Service Management work stream activities related to capturing business needs, developing solution approaches and designs, and implementation of solutions within the Service to Cash processes, working with internal and external cross-functional groups.
Demonstrate technical leadership by staying current on new technologies
Balance multiple priorities and ensure alignment with internal and external cross-functional groups
Performing SAP S4 Service System Configuration as part of solutioning process and evaluation of new capabilities
Adhere to project plans, tasks, and deliverables; identify dependencies and resource requirements
Appropriately communicate project status, escalate issues, and manage deliverables with technical resources to timelines
Ensure quality and completeness of required technical documentation per IS methodology and processes
Lead and drive resolution to technical issues including diagnosis of problem, recommendations for workarounds and defect correction
Analyze, design, construct, test, and implement system or application enhancements, recommending alternatives when multiple options are available
Provide subject matter expertise in S4 Service Management and interface to ServiceMax.
Knowledge of API Integration will be added on.
Knowledge of SAP CRM will be add-on
Having good experience on Fiori Apps related to S4 Service.
skills:
Excellent interpersonal communication skills including oral, written, and listening skills with a track record of communicating complex concepts to a broad range of technical and non-technical staff, including at senior executive levels
A positive attitude, innovative and creative thinker.
Responsible risk taking and risk management.
Technical leadership
Designoriented
Technical Documentation Skills
Analytical in use of technology and troubleshooting
Manage product direction andimplementation
Minimum Qualifications:
Bachelor’s degree in Computer Science or related field
8+ years’ experience with SAP modules
Experience with SAP ECC6 and/or S4HANA
In depth functional and configuration expertise in SAP SM (Service Management) which includes SAP SD (Sales and Distribution experience) along with SAP PM (Plant Maintenance) modules
Experience working with Notifications and Service Orders/Preventive Maintenance/Sales processes/Contract and Warranty processes and pricing
Previous experience as a leading member of a large enterprise SAP development team with assignments in all phases of the software lifecycle
Knowledge of pricing, credit management, customer master, and other basic demand functionality required
Understanding of the software development lifecycle and methodologies
Demonstrated ability to work with people in other areas across the enterprise to accomplish desired outcomes
Work closely and partner with Senior Architects and External Technology Partners
Advance English Level
Please submit Resume in English
qualifications:
Experience with S4 service core processes with ability to bridge the gap between current functionality and future functionality for service management
Experience with integrations to/from ServiceMax along with functional knowledge of ServiceMax objects and how they relate to SAP
Deep technical acumen in S4 Service Management module
Experience with Medical Device or Life Sciences beneficial
Experience with Advanced Variant Configuration
Exposure to Agile & Product Team Methodology a plus.