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Apple Worldwide Strategic Workforce Planning Lead - Channel Sales Programs United States, California, Cupertino 920275102
14.04.2025
We’re seeking a Program Manager to create an inventory of our staffing models and needs across Geos, RTMs and Functions. You will work cross functionally with Geo sales teams, BPR and Channel Sale Operations (CSO) Product teams. You will lead the discovery and design of a new staffing capabilities strategy to support the evolving business needs. Your responsibilities will encompass a range of tasks, such as: systems of record definition, automation of business needs and prioritization of AI/ML advanced functions, including predictive coverage. The goal is to contribute to the development of next-generation tools and processes that will support our existing and future staffing initiatives.
- Lead the discovery of current staffing models, tools and processes across WW and Geos- Develop deep understanding of CSO processes and existing staffing tools (i.e. Sales Central), as well as operational understanding of CSO Programs- Lead end-to-end engagement plan for our Channel Next Generation Programs as it pertains to capturing staffing data and developing staffing optimization models, across all staffing programs- Lead all geo and partner related aspects of the Next Generation Staffing Data Capture Programs, from the earliest stages of pilot through to all subsequent expansion waves.- Work cross functionally to deliver all vital program sell-ins with the geos and partners.- Manage all geo-facing operations projects, setting priorities with measurable objectives, monitor and report on process, progress, and results.- Lead the roll out strategy and co-develop RTM, partner and POS expansion proposal with geo leads.- Ensure leadership, as well as key partners, have consistent access to and understanding of progress, roadblocks, and reporting against key achievements and goals.
- - 5+ years of experience leading E2E projects related to retail staffing, training, engagement, and/or digital solutions programs
- - Mastery in partner engagement and communications across leadership and partner teams
- - Experience in different modalities of training/engagement content delivery - including virtual, in- person, digital
- - Experience designing and bringing programs to market from critical thinking to requirements, sell-in and execution
- - Highest level of ethics, values, integrity, and trust
- - Solid track record meeting deadlines in a fast paced environment
- - Bachelor’s Degree required
- - 3+ years of experience working in a geo highly preferred
- - Program management experience focused on technical solutions
- - Master’s degree preferred
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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