Support of the Healthcare Solutions & Partnerships Team in setting up and implementing strategic customer projects in the areas of process optimization and therapy advisory solutions and digital implementation& support. This will include:
Analysis and insight in the review, preparation and assessment of customer data
Support the facilitation of customer interviews, workshops and communications
Enable targeted recommendations and present analysis outputs
Support testing, configuration and set-up of digital tools and digital platform support
Collaborate with local project teams (including delivery experts, consultants and architects) in development of customer deliverables. Review progress and expose findings to varied stakeholders including customer and BSC leadership.
Active participation in all project delivery activities including customer sessions, leadership reviews and other meetings
Contribute to development of strategic planning by providing insight and intelligence on accounts in remit to support growth of BSC market positioning and share (e.g. opportunity sizing and potential, market / products trends, operational capacity/throughput, therapy penetration, organisation assessment)
Support the development of project standard tools and sharing learning experiences across HS&P delivery community
Build project plan as part of milestone roadmap and plans for project team involved with
Build project data-dashboards and apply these as part of project close-out expectations
What we're looking for in you?
Excellent working knowledge of MS Office package with strong preference for proficiency in at least one database/analytics software package (eg Tableau, Power BI, Mattlab, SQL)
Fluency in English + 1 other language required (preference for: German, French, Turkish, Flemish, Arabic)
Desire to learn and develop in the healthcare/health-tech commercial sector. Willing to engage flexibly across numerous, varied projects in several geographies.
Flexibility: willingness to travel (0-70%) as well as providing support remotely
Strong verbal and written communication skills: Engaging and proactive style.
Adaptable and fast learner: able to absorb new tools and approaches that will be exposed to
Well-organised with attention to detail: able to carefully and meticulously deconstruct a problem, building a plan to address with well-structured and comprehensive approaches
Creativity: supporting development of solutions for diverse customer challenges