Job responsibilities
- Has advanced, proactive diary management, facilitates swift set-up of client meetings in-person or over video (Zoom/TEAMS) internally and externally and prepares all logistics for client meetings (taxi and room bookings, printings)
- Manages complex, high volume of emails
- Handles clients professionally and maintains high level of confidentiality internally and externally
- Shares phone coverage for a busy group, involving significant interaction with clients and senior members of the firm
- Coordinates complex travel arrangements, including flights, check-ins, VISAs, accommodation, and transportation, in line with Corporate Policy. Handles frequent last-minute changes
- Processes expenses, reimbursement, personal amounts owing
- Handles internal systems and trainings, is aware of Corporate Policy (Cross-border, Compliance, Security travels, expenses)
- Partners with marketing teams for client events (calendar alignement, nomination process, invitations, follow-ups)
- Becomes integral part of business, understands group priorities and Banker expectations
- Partners with assistants across the Banking group locally and internationally to provide coverage for absence where necessary
Required qualifications, capabilities, and skills
- Professional client handling and relationship building with all clients and cover groups
- Strong interpersonal, written, and oral communication skills
- Full competency in diary management, can apply good judgment and has an understanding of competing priorities, solution orientated
- Has a high level of attention to detail and delivers high quality results
- Advanced organizational skills, ability to meet deadlines, demonstrates proactivity and ownership, exhibits a positive, common sense, constructive attitude to drive senior management schedule and help manage time effectively
- Polished, professional approach, calm and composed manner, ability to work in a pressured environment, is a team player and has potential to act as a role model and lead by example
- Proficiency in Microsoft Office
- Fluent in French and English
Preferred qualifications, capabilities, and skills
- Has an understanding of the culture of Investment Banking and the Corporate Bank.