JPMorgan Tech Risk Controls Lead 

United States, New Jersey, Jersey City 

914953500

Become a Resiliency Technology Risk and Controls Lead

As a Resiliency Technology Risk and Controls Lead within the Employee Platforms Resiliency Technology team, you will be key leader with collaborating on our resiliency strategy. Your role will involve being a key point of contact for the resiliency team on multiple workstreams of the firmwide resiliency program. You will be instrumental in promoting the continuous improvement of our Resiliency Operating Framework, ensuring it aligns with our firmwide and regulatory obligations.

Job responsibilities

• Supports the resiliency operating model framework, providing resiliency domain expertise as guidance to application and product owner. Ensuring all resiliency related compliance objective are met on time.
• Collaborates with Stakeholders, including Application Owners, Product Owners, Engineers, Tech and Business Control Managers, and Software Reliability Engineers to ensure alignment and integration of resiliency practices across the firm.
• Achieves risk and performance measures to continuously validate and assess the effectiveness of resiliency controls, incorporating them into reporting and escalation processes.
• Participates in post incident response, planning and root cause analysis to ensure quick lessons learned from disruptions and establish action items for resiliency gap remediation.
• Supports the development and implementation of our comprehensive resiliency strategy that integrates business and technology risk management to mitigate risks associated with disruptive events.

Required qualifications, capabilities, and skills

• 5+ years of extensive experience focusing on resiliency, program management, or controls.
• Proficient knowledge in core infrastructure technologies and experience with cloud provider products and services.
• Strong ability to influence and drive change, with a proactive approach to identifying potential issues and implementing practical solutions.
• Excellent verbal and written communication skills, with the ability to lead discussions with cross lines of business team at multiple levels.
• Strong analytical and problem-solving skills with attention to detail and accuracy.
• Expert in managing relationships, partnering with stakeholders, and resolving conflict to deliver solutions that meet the needs of the business.
• Excellence in High-Pressure Environments: Demonstrated leadership in crisis management, strategic stress management, task prioritization, and sound decision-making, with the ability to excel in problem-solving.
• Demonstrated domain expertise in crisis management, strategic stress management, task prioritization.

Preferred qualifications, capabilities, and skills

• Financial industry experienc knowledge of the JPMC Business and Technology Resiliency Framework
• Familiar with JPMC CORE Objectives and Procedures
• Strong data analytics skills