This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.
Job Description
- Performs diverse, tactical, and confidential administrative support functions for the Regional President to facilitate the efficient operation of all line of business activity within the region. Supports the execution of client and community relations activities as needed.
- Performs and coordinates special projects which involve visible and sensitive public contact which might otherwise require more personal attention by the regional president; communicates and coordinates instructions of the regional president with various individuals and/or departments; furnishes and obtains information from other managers or external sources.
- Facilitates the regional president's work by organizing and maintaining files of correspondence, records and related materials; follows up on pending matters with very limited direction. Supports the RP office in executing business strategies to help drive revenue across all lines of business.
- Drafts correspondence for regional president's signature/approval; schedules appointments; coordinates meetings, conferences and travel arrangements; transcribes dictation and types a variety of correspondence of a highly confidential nature.
- Ensures the efficiency of department operations by directing the activities of secretaries and clerical staff. Provides support by screening and routing mail, visitors, and telephone calls;responding to questions; obtaining and furnishing information to save the manager's time. Prepares complex management reports/documents by gathering and summarizing data (or overseeing such functions); organizing and analyzing data. Controls expenses by monitoring expenditures and researching operating budget variance,balancing Regional President's expense account, authorizing bills for payment, and recommending equipment purchases.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
California Residents
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