Responsibilities :
- Apply your leadership skills to manage and improve your team’s performance.
- Account Management of certain customer segments.
- Identify new opportunities, drive sales growth and create quotes/offers.
- Champion customer retention ensuring contract renewal opportunities are managed effectively.
- Liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities.
- Achieve working capital targets by resolving debt issues on time and ensure cash collection targets are met.
- Drive and improve metric reporting procedures and own financial metrics, targets and budgets.
- Lead quick and effective closure of any improvement opportunities.
- Define team expectations and communicate those to stakeholders.
- Act as mentor to train and develop your team.
- Help Honeywell be the customer's top choice by improving upon the Customer & Product Support function.
- Utilize your knowledge of Honeywell products to build a team focused on innovation and customer satisfaction.
- Drive the remote connection and analytics of data for your contracts, while ensuring cybersecurity is in place.
Qualifications :
- Experience managing a team and managing change within a team.
- Understand and manage P&L.
- Good track record of hitting KPI’s and forecasts.
- Previous experience in a customer facing role and managing larger accounts.
- Innovative in regards of growing a customer base with Honeywell technology.
- Being from a BMSE background with some cybersecurity knowledge would be preferred.
We offer
A culture that fosters inclusion, diversity and innovation
Market specific training and on-going personal development
Competitive Salary and benefits
If this is your dream role, then we'd love to hear from you.
Additional Information - JOB ID: HRD213543
- Category: Customer Experience
- Location: Strandesplanaden 110,Vallensbaek Strand,DK2665,Denmark
- Exempt