Amazon Software Development Manager Customer Engagement Technology 

United States, Washington, Seattle 

912069302

Key job responsibilities
In this role, you will be responsible for leading a team of engineers in designing, developing, testing, and deploying a variety of new features. You will be responsible for upholding a high bar in operational excellence and quality.- Build next-generation routing system using GenAI and Machine Learning.
- Improve intents and routing signals.- Partner with cross-functional teams.
- Define creative vision and product requirements
- Design user experience.- Lead product development from concept to production.A day in the life
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan.

- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers