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Apple Platoon Content Operations Product/Project Manager 
United States, West Virginia 
910464345

Today
We are seeking a tenured and flexible Product/Project Manager to drive a series of enhancements to our content operation. The role will require plenty of forward-thinking, but also someone hands-on enough to get things done.This role is a unique opportunity to help Platoon’s efforts in a fast-evolving, critical area. It will also introduce you to a range of interesting people. … For this reason you will need the ability to connect and collaborate with technical and non-technical stakeholders alike...and to stay aligned on a long term plan for Platoon’s content operation.Success will require an entrepreneurial mindset to deliver value when opportunities arise, and project management rigor to establish a roadmap for a scaled and stable operation.
  • Work with Business, Product, Operations, Legal and Finance stakeholders to articulate current and future needs for Platoon artists, as they relate to content operations and supply chain.
  • Scope, gather requirements and identify risks/impacts.
  • Work with Operations and Product teams to hone and prioritize BRDs and OKRs.
  • Ensure effective communication between Platoon, and technical 3rd parties.
  • Oversee project tracking, milestones and actions required to maintain momentum on key projects.
  • Manage check-ins with internal stakeholders and technical 3rd parties
  • Articulate objectives and requirements so all parties are clear regarding the goals and plan.
  • Ensure features meet business expectations before going live.
  • Oversee UAT completion and feedback.
  • Deliver perfect rollouts, including team trainings, documentation and artist communication(s).
  • Provide executive updates to Operations and Platoon leadership.
  • 8+ years Enterprise-level project or product management experience at labels, distributors and/or label/artist services companies
  • Specialist knowledge of DSP delivery requirements, including Apple Music, Spotify and Youtube.
  • Specialist knowledge of Apple Music XML and DDEX specifications.
  • Experience documenting process flows, workflows and systems.
  • Analytical, with demonstrable critical thinking, and an ability to cut through noise to find fast, workable solutions.
  • Proven experience applying new technologies to improve processes and experiences.
  • Excellent written/verbal communication skills.
  • Bachelors Degree or equivalent.
  • Proven ability to build trust and alignment across diverse stakeholder groups and partner organizations.
  • Knowledge of Lean Six Sigma principles.
  • Strategic, long-term thinker able to form a vision around Platoon’s distribution needs.
  • Demonstrable success coding and deploying tools using languages such as python and javascript.
  • Flexible and responsive in nature; able to take on challenges while maintaining a curious and steady outlook.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.