Primary Responsibilities- Recruit, train and optimize a remote team of BDR/SDRs responsible for inbound and outbound sales engagements.
- Refine the outbound sales pitch and process to achieve optimum results
- Establish metrics and help the team improve by understanding their performance
- Manage inbound lead flow and track efficiency of sales and marketing programs
- Help create a fun, high energy environment where people love coming to work
- Oversee usage of team systems including HubSpot, LI Sales Navigator, ZoomInfo, Outreach, and other CRM tools/solutions
- Work closely with Sales and Marketing leadership to ensure success of prospecting campaigns
Who You Are- 3+ years of B2B sales management experience
- Outbound call center management experience strongly preferred
- Self-starter with success as a sales leader
- Experience selling Cloud Security solutions strongly preferred
- Experience using tools such as Hubspot or SalesForce.com, Outreach, & LinkedIn Navigator
- Excellent written and spoken English
- Technically adept
- Prior sales or business development experience is critical (3+ years)
- Maturity and Professionalism – BDRs/SDRs work with cross functional teams from different backgrounds and hierarchy daily. Integrity and professionalism is required
- Highly Motivated – BDRs/SDRs have set KPIs, these include number of outreaches made, total pipeline generated, total meetings set, etc. To be professionally persistent is crucial for success
- Self-Driven and Self-Starting – Each BDR/SDR must have the ability to remain focused without influence from others or situations
- Coachability – BDRs/SDRs work in a fast-paced environment. Willingness to adapt as the company and the team grows and expands is necessary
- Self-Aware – BDRs/SDRs are continuously engaged with different personalities from different walks of life and cultures – via email, phone and face2face. Empathy and regard are compulsory at all times
- An Active Listener – BDRs/SDRs speak with prospects and customers on a daily basis. Listening to the right buying sign is vital to our success
- Resilience – BDRs/SDRs face numerous challenges and obstacles. Recovering from a setback quickly is crucial
- Team Player – BDRs/SDRs are a component of a large and a complex team. Collaboration is critical for success
- Communication – BDRs/SDRs are required to communicate complex ideas quickly and in a compelling way. Therefore, excellent verbal and written communication skills are critical.
- Management & Organization – BDRs/SDRs often work on multiple campaigns and different time zones. Readiness to adapt is important
- Lead Generation – BDRs/SDRs must have the ability to prospect from warm and cold leads. Appreciation and understanding a sales process are important
Bonus Points:- Previous Cisco experience &/or leading a team of remote BDR/SDRs in a Cloud Security startup organization.
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)