Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 10+ years applied experience
- In addition, 5+ years of experience leading technologists to manage, anticipate, and solve complex technical items within your domain of expertise and more broadly across the organization
- Experience leading technologists to manage, anticipate, and solve complex technological issues firm-wide
- Influences the team’s culture by championing innovation and change for firm-wide success
- Experience hiring, developing, and recognizing talent
- Demonstrated prior experience influencing across highly matrixed, complex, organizations and delivering value at scale
- Experience leading complex projects supporting site reliability engineering design, scaling, resilience, and system performance assessments
Preferred qualifications, capabilities, and skills
- Experience with ITIL processes and frameworks
- Strong understanding of problem management and thematic analysis of incident data