Boston Scientific CRM Field Clinical Manager - North Detroit MI 

United States, Michigan, Detroit 

910125250

Your Responsibilities will include:

• Manage and coach clinical representatives through the utilization of field rides, individual and group meetings and company resources to ensure regional alignment of goals, development of talent and adoption of best practices.

• Demonstrate effective change leadership to adapt to an evolving customer base and industry service expectations.

• Communicate and drive alignment of corporate, division, regional vision, goals and activities.

• Be critical part of a collaborative regional management team with HR to locate, recruit and hire top clinical candidates for open positions. Continually work to maintain a strong, diverse personnel “bench” of candidates for use in future hiring opportunities.

• Oversee the training and development of the clinical team in implant, service delivery, competitive and product knowledge.

• Ensure all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed.

• Coach and advise the clinical team on teamwork, time and task management, and career development.

• Perform administrative tasks related to management, expense, inventory and communication activities.

• Identify service opportunities through the use of analytics, time studies and/or field visits.  Address service opportunities through coaching or the development and execution of measurable initiatives.

• Coordinate, develop, and implement strategies to increase service efficiency and optimize clinical headcount utilization.  Leverage national best practices via network of Clinical Leaders and training.

• Collaborate with the hospital and clinic personnel to streamline service coverage needs.

• Partner with Sales team to coordinate sales and service efforts across the region.

• Provide direction to the clinical team regarding the management of assets, resources and expenses.

Minimum Qualifications

• Bachelor’s degree plus 7+ years of related work experience or an equivalent combination of education and work experience

• CRM certification and demonstrated aptitude in CRM therapy knowledge for implants and device support

• Knowledge of local CRM customer base preferred

• Demonstrated leadership/credibility with the local team(s).

• Strong business acumen and strategic problem-solving skills

• Ability to interact effectively with internal and external customers (including all BSC divisions)

• Ability to manage conflict effectively and effect change

• Strong oral and written communication skills

• Strong project management experience

• Must be energetic, organized, determined and goal oriented

Preferred Qualifications

• IBHRE certified

• Management or leadership experience and expenses.

The anticipated annualized base amount or range for this full time position will be$ to $, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.