JPMorgan Control Manager - Programs Vice President 

India, Karnataka, Bengaluru 

909857628

Job responsibilities:

• Develop project plans based on the business cases; monitor project progress and establish SLAs for the project closure
• Liaise with LoB Control Managers and other groups to close action items /conditions raised as part of Change governance & initiative process
• Evaluate and perform an end-to-end analysis of the WLS / CB program’s risk and control environment to:
  • Perform Change Risk Governance & Change risk assessments (NBIA/ PSCM/ LRCM)
  • Implement change management protocols that addresses change, program and operational risk.
  • Identify significant gaps and weaknesses in the control environment,
  • Collaborate with control managers to build and implement the risk management strategies for the gaps & weaknesses identified.
  • Perform change risk assessment for obligations, policies, procedures & process changes
• Monitor compliance of regulations, policies and procedures relative to operational and regulatory risk exposure
• Perform reviews and deep dives into transitions and migrations to provide holistic and meaningful solutions for risk mitigation & process improvement
• Assist business in annual attestations of program and other control / procedure requirements
• Maintain awareness of significant risk and control issues within the business and integrate as appropriate into project efforts.
• Build/ Establish Key Risk Indicator framework to ensure appropriateness of Metrics and KPIs
• Deliver accurate status reports and appropriate risk reporting for monthly reviews and other reporting
• Assist in developing and documentation of Control & Operational Risk Evaluation mapping through participation in end-to-end process walkthroughs and deep dives with operations & control managers.
• Drive in building a proactive Risk culture and conduct training and awareness around risk management and mitigation
• Establish and reinforce control governance and reporting

Required qualification, skills and capabilities:

• Knowledge of investment banking products including Loans is preferred
• Knowledge of NBIA/ PSCM & CRA is preferred (for internal candidates)
• Bachelor's Degree with a minimum 12+ years relevant Banking and Financial Services experience
• Risk Certifications such as ORM/ PRM/ APRM/ CIA/ CRISC/ CORM will be an added advantage
• Project Management certification and Lean/ Six Sigma knowledge and experience is preferred.
• Experienced in consulting with project stakeholders, including the skills to facilitate compromises and resolve conflicting requirements. Strong consulting and stakeholder management skills, a client service philosophy, and the ability to build and foster internal relationships
• Experience in driving risk based process improvement using (not exhaustive) is preferred:
  • PARC techniques
  • FMEA
  • Process Mapping incl. Value Stream Mapping
  • Root Cause Analysis
  • Qualitative & Quantitative Risk assessment tools
• Experience end to end risk management life cycle including:
  • Knowledge of Risk Management Tools
  • Performing risk assessments
  • Risk Reporting and Dashboarding
• Good project/program management experience in operations environment. Might perhaps have experience managing large location strategy initiatives or programs.
• Experience in having responsibility for people and process elements, ideally a business project manager, who understands human change elements implicit in project delivery.
• Ability to operate effectively in a dynamic environment with tight deadlines, and can prioritize one’s own work to achieve them.