As part of the Service Management Office team your key responsibility would be to support:
- with daily activities such as liaison with local EY teams around the world,
- supervising the collection of invoicing data points as related to the global contracts and subcontractor memos,
- analysis on gap of fees and documentation for invoices received,
- reviewing tracking and conducting controls on YTD status of invoices from all countries in the scope of the contracts,
- training and supporting queries from staff regarding engagement fees,
- documentation and tracking of invoices data points,
- handle escalations and communication with internal teams for invoicing timely and accurately,
- reviewing and validating global invoices breakdown and EY interfirm invoices breakdown,
- overall review and control of billing trackers status and completion,
- liaison with global SMO leadership and SMO engagement teams, liasing with EY Country teams to identify local invoicing processes and efficiency opportunities, proposing change management on invoicing workflow, interfaces with client local country contacts, shared service centers, tax/finance stakeholders and related EY network.
You will be working with EY Country Payroll teams to ensure billing for services performed are delivered in line with contractual requirements i.e., timeliness, accuracy, and agreed service levels.
Skills and attributes for success
- Experience in invoice / payments management and workflow.
- Experience with Microsoft Excel – reference, conditional and financial formulas, pivot tables, macros, conditional formatting.
- Excellent communication skills
- Highly organised
- Experience in team management and coordination
- Strong attention to detail – Process oriented.
- Proactive and ideas based.
- Flexible and self-starting.
- Payroll background is a plus.
- SAP FI module experience is a plus.
- Experience in Payments / Banking reconciliation is a plus.
To qualify for the role, you must have
- Professional qualification more than 5 years of experience in similar positions
- Expert numeracy skills, attention to detail and accuracy
- Proven ability to communicate, both orally and in writing in English in a clear and concise manner
- Experience in the use of Microsoft Office suite of products – advanced/expert excel
Working alongside talented professionals from a wide range of backgrounds, you'll be part of a culture that's results-focused, collaborative, and inspirational. Together, we make a difference to our clients and the communities in which we live and work.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.