Citi Group Information Security – Identity Access Management Analyst 

Hungary 

904062941

What you will do:

• Strong understanding of the respective Citi products, processes and policies. Ability to review processes in accordance to Citi Policies.

• Handle complex escalations, problems independently by utilizing key information security administration practices, policies and providing excellent customer service. Assist and participate in severity escalation management.

• Participate process changes and improvements that increase operating efficiency based on CitiLean methodology and initiatives.

• Perform customer service support and work closely with other business groups throughout Citi to provide support.

• Provide guidance regarding information security concepts/policies, develop and suggest implementation into day-to-day work.

• Identify, register, and resolve potential compliance issues, including the accurate closure of service requests and inventory tracking.

• Communicate the need for change, by taking potential solutions to the senior analysts and team manager.

• Assist with project work, change tasks and checkouts as needed.

What we will need from you:

• At least 2 years of relevant experience (Information Security).

• Preferred knowledge of supporting cloud based technologies or database.

• Bachelor’s degree/University degree or equivalent experience.

• Good command of English and Hungarian language (both verbal and written).

• Advanced proficiency with Microsoft Office tools and software.

• Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity.

• Proven analytical skills.

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities