Uber People Operations Support Coordinator 

United States, West Virginia 

903442741

What You'll Do

• Support the complete onboarding and offboarding lifecycles for new employees (e.g. new hire orientation, and the collection of wet signatures and required paperwork).
• Maintain and update data within our HR System, Workday, ensuring high accuracy.
• Provide high-quality support to employees by responding to questions in our ticketing tool, and escalating issues as necessary.
• Manage verification of employment letters, sick leave checks, and other compliances with local legislation.
• Support the integrity of our data by running regular audits and reporting.
• Cooperate with vendors when needed for the local processes.
• Manage necessary interactions and coordination with employees, managers, HR stakeholder teams, and external stakeholders regularly for issues and processes around employment.
• Manage employee files and be responsible for uploading employee documentation compliant with local legislation.
• Assist with ad-hoc projects within the People Operations Team and other administrative tasks as assigned.
• Identify operational weaknesses with the team and within the region, improve existing processes (for employee lifecycles), and support/manage projects on the development of new processes to keep the People Support Team scale with Uber’s growth on a regional and global level

Basic Qualifications

• Professional proficiency in English and German is mandatory.
• Bachelor’s degree, preferably in business / human resources (preferred)
• Hands-on knowledge of German labor law and compliance requirements, understanding of their impact on the employee lifecycle
• 2+ years of prior experience in a People/HR Operations role at either a high-growth tech startup or a large, well-established company
• Data-oriented mindset and ability to work with data (e.g. Excel or Google Sheets)
• Strong customer service and administrative experience

Preferred Qualifications

• Basic stakeholder management skills
• Workday experience and/or experience with a ticketing system is a plus

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .