EY GDS Global Ecosystem Partner Ops Specialist - EY Delivery Services 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

902747170

Job Title: GDS Global Ecosystem Partner Operations Specialist

Function: GDS Growth & Innovation

Essential Functions of the Job

• Strategic Support & Leadership Alignment
• Work closely with the Global Alliances Enablement Leader helping to effectively communicate strategy and translate vision into action.
• Facilitate leadership decision-making by preparing strategic insights, scenario analysis and executive briefings.
• Support activities around the annual planning cycle, including strategy refreshes, business reviews
• Program Management & Operational Execution
• Drive execution of key initiatives and manage a portfolio of enablement programs that support Partner Operations globally.
• Execute support tasks around operations management which include budget management, resource planning, KPI tracking, and internal governance.
• Lead or support major workstreams related to alliance planning, governance, and reporting.
• Executive Communications & Reporting
• Prepare executive-level presentations, reports, dashboards, and talking points for internal and external stakeholders, including EY Global leadership, member firm leaders, and alliance executives.
• Drive the cadence of leadership team meetings, QBRs, steering committees, and program status reviews.
• Collaborate with alliance leaders, industry sector leads, regional teams, marketing, learning & development, and delivery functions to align key initiatives and resources.
• Identify and remove roadblocks to collaboration, and facilitate information flow between teams
• Governance & Perfomance management
• Support design and implementation of governance frameworks for alliance enablementvement of enablement strategies.

Other Responsibilities

• Drive process improvements and create more efficient ways of working by deep diving into different functional areas and collaborating with onshore and GDS enablement function leads
• Create process documentation, including interviewing onshore and GDS enablement team members to refresh or develop process documentation, overviews, and best practices
• Develop user-friendly guidance for business teams and other stakeholders by converting complex processes and requirements into easy-to-understand and intuitive communications/overviews/videos
• Partner with the onshore and GDS Ecosystem Enablement contacts on strategic projects and special initiatives as and when required by the Global Alliances Enablement Leader

Knowledge and Skill Requirements

• Professional Services / Consulting Environment
• Knowledge of how EY operates as a multi-member firm network and the nuances of navigating a global matrix organization.
• Understanding of partner-driven growth strategies and global delivery models in a professional services context.
• Familiarity with client lifecycle processes and how alliances are embedded into client engagements.

Strategic Planning & Execution

• Knowledge of corporate strategy frameworks, OKR/KPI development, and performance tracking tools.
• Experience supporting strategic planning cycles, transformation programs, or go-to-market initiatives.

Business Operations & Governance

• Strong grasp of operational governance, reporting cadences, budget tracking, and project/program management standards.
• Familiarity with global coordination mechanisms, shared services models, and business performance dashboards.

Change Management & Communications

• Understanding of organizational change frameworks and enablement practices.
• Knowledge of how to build messaging, storytelling, and executive communications that resonate with senior internal and external stakeholders.

Executive Communication & Presence

• Ability to communicate complex ideas clearly, concisely, and diplomatically with senior leaders, alliance executives, and global teams.
• Skilled at crafting executive-level presentations, briefing materials, and stakeholder communications.

Strategic Thinking & Problem Solving

• Strong strategic thinking and structured problem-solving skills; ability to anticipate challenges and develop proactive solutions.
• Capacity to connect high-level vision with tactical execution, using sound business judgment.

Project & Program Management

• Excellent planning and organizational skills; ability to manage multiple concurrent project workstreams in a high-paced environment.
• Proficiency in tools like MS Project, PowerPoint, Excel and Power BI for project tracking and reporting.

Influence Without Authority

• Proven ability to lead cross-functional collaboration and drive outcomes in a matrixed environment without direct line authority.
• Skilled at stakeholder alignment, consensus building, and navigating complex organizational dynamics.

Operational Excellence

• Ability to set up and continuously improve scalable processes, governance frameworks, and tracking mechanisms.
• Strong attention to detail and commitment to delivering high-quality, error-free work under tight deadlines.

Global & Cultural Agility

• Experience working across time zones, cultures, and business units, with the flexibility to operate in a virtual, distributed environment with a global mindset
• Sensitivity to cultural nuances and ability to adapt communication and leadership style accordingly.

Other Requirements

• The ability to leverage the power of Gen-AI and smart tools like Microsoft CoPilot for day to day work
• Strong English speaking at negotiation level, strong influencing and communication skills
• Enthusiastic, curious, high-energy individual, team motivator, uses a thought leadership approach
• Exposure to continuous process improvement and automation initiatives (and technologies), experience with process mapping, process documentation, internal audit preparation, facing audits, etc.
• Ability to work with senior onshore stakeholders, excellent relationship and stakeholder management skills, should have the ability to develop trusted business advisor relationships with onshore stakeholders especially in a shared services environment
• Knowledge of EY & GDS operations, including org structure, operating model, management information systems, independence concepts, etc. (for internal candidates), Big 4 consultancy exposure with experience in leadership support/strategic environment (for external candidates)

MBA or equivalent

Having any of the following certification (or learning for internal EY candidates), would be an added advantage:

Strategic Execution - PMP, PgMP, CSMP, INSEAD Strategy Certificate.Operations & Governance - Lean Six Sigma, COBIT, PMI-ACP.Ecosystem & Alliances - CSAP, Ecosystem Partner Accreditations

Strategic Execution - PMP, PgMP, CSMP, INSEAD Strategy Certificate.Operations & Governance - Lean Six Sigma, COBIT, PMI-ACP.

16+ Years of work experience

Working Hours: US West Coast Workday (Pacific Time)